- Fulfil all orders received within 24 hours of receipt
- To achieve a pass rate of at least 88% for all students
- Provide 100% Service to all clients
- To meet with all Customers at least once every six months and determine levels of satisfaction.
- To produce a report of levels of satisfaction for review at each Monthly Sales Meeting
- To determine availability of required items and provide anticipated delivery date of any potential or actual delays within 1 day of identification
FSL Consultancy was established 2003 by the existing management team. This followed extensive quality management and previous consultancy experience. As a Member of the Institute of Leadership & Management (MInstLM) and Conflict Professionals (Cpro). The company specialises in provision of consultancy services to assist organisations achieve and maintain ISO 9001 and related standards (Quality Management Systems).
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Door Supervisors Survey
Reg Number: 5156957