• Fulfil all orders received within 24 hours of receipt
• To achieve a pass rate of at least 88% for all students
• Provide 100% Service to all clients
• To meet with all Customers at least once every six months and determine levels of satisfaction.
  
• To produce a report of levels of satisfaction for review at each Monthly Sales Meeting
  
• To determine availability of required items and provide anticipated delivery date of any potential or actual delays within 1 day of identification

 

ACS – Security Industry Authority Approved Contractor Scheme

 

The ACS Strategy was developed following extensive consultation with key stakeholders in the security industry and is a voluntary initiative with the aim to be recognised as a 'hallmark' of quality by customers, which is intended to raise performance standards and develop new opportunities for the private security industry.