• Fulfil all orders received within 24 hours of receipt
• To achieve a pass rate of at least 88% for all students
• Provide 100% Service to all clients
• To meet with all Customers at least once every six months and determine levels of satisfaction.
  
• To produce a report of levels of satisfaction for review at each Monthly Sales Meeting
  
• To determine availability of required items and provide anticipated delivery date of any potential or actual delays within 1 day of identification

Risk Assessment Principles and Practice

Employers and the self employed have a legal duty to assess health and safety risks. Anyone carrying out a risk assessment needs to have the necessary knowledge and skills. This course ensures that supervisors and managers have the necessary depth of understanding to enable them to carry out risk assessments.